Cindy Diaz-Telly of the Fillmore office of Troop Real Estate.

“You can be passive. Or, you can be part of the solution.”

It’s a guidepost that has played a central role in bringing Cindy Diaz-Telly of the Fillmore office of Troop Real Estate, Inc. a successful residential real estate career. This was underlined recently with her designation as “REALTOR of the Year” for the Ventura County Coastal Association of REALTORS.

The coveted designation also accents Diaz-Telly’s ongoing involvement in her profession and community, something she’s convinced enables her to better serve her clients. Previously, she served as president of the National Association of Hispanic Real Estate Professionals of Ventura County, and is a current member of the Real Estate Fraud Advisory Team (REFAT). Diaz-Telly also serves as the 2010 secretary/treasurer of VCCAR as well as being a member of several other committees.

“When I first became a REALTOR, my broker Bob Harrison (Troop’s West County Regional Manager) taught me the right way to do things. He showed me that the successful brokers were the ones that were informed as well as involved.

“I’ve made a point of serving my industry primarily because it allows me to give back and it enables me to provide my clients with educated information that changes daily in our industry” Diaz-Telly said.
She explained that being involved with local, regional and state professional organizations places her ahead of the curve in bringing information home to better serve her clients. “Much of this knowledge comes from industry involvement,” she said.

For example, Diaz-Telly noted that she learned from her involvement in REFAT and the California Association of REALTORS of the extensive fraud associated today with much of the short sale activity in Ventura County and throughout the state.

Diaz-Telly emphasized that gathering as much industry information as possible in behalf of her clients is engrained in Troop Real Estate. “The company leaves nothing to chance when it comes to our clients. Our clients can count on us today and into the future because we care before, during and after the sale.”

Underscoring her industry involvement, Diaz-Telly concluded: “When you’ve been given so much by the real estate profession, you have an obligation to give back to it, whether it be in education, legislative oversight or political action. Even in the most challenging market in history each of us must make the time to give back and support the industry. Without that, we are bound to fail.”