Lower Your Electric Bill, Increase Energy Efficiency
By Anonymous — Monday, February 11th, 2019
SCE offers customers various income-qualified programs and payment arrangement options to help save money.
By Susan Cox Customers may be able to lower their electricity bill by taking part in money-saving programs at Southern California Edison. About one-third of SCE’s residential customers are enrolled in income-qualified programs that offer bill discounts and low cost/no cost energy-efficiency products and services. These programs help to not only reduce electricity usage, but may also lower the amount customers pay. “All of our income-qualified programs are designed to assist customers who live in our service territory and we want to encourage them to seek assistance if needed,” said Michael K. Bushey, director of SCE Program Operations. “SCE keeps all customers’ information confidential. We want our customers to have confidence with all aspects of our customer service and we encourage those who qualify to apply for assistance if they need it– we are here to help wherever we can.” In addition, SCE does not inquire about the citizenship or legal status of customers in the provision of services, does not share customer information with outside groups or agencies without consent, and does not require proof of residency for customers to participate in customer assistance programs. Customers ineligible for income-qualified programs can work with SCE staff on payment arrangements that could spread out their payments and help during difficult times. “Everyone needs help from time-to-time, and at Edison we want our customers, especially our most vulnerable customers, to feel free to reach out to us so we can be of assistance,” said Bushey. “We want to provide safe, reliable and affordable service for all of our customers.” SCE Customer Assistance Programs Family Electric Rate Assistance (FERA) Energy Savings Assistance Program (ESAP) SCE’s Energy Assistance Fund (EAF) Budget Assistant Level Pay Plan |