Do you need a quart of milk, a pair of jeans, a screwdriver, a plant, a television or a new sofa? There are dozens of mega-stores that you can shop at these days and purchase any or all of these items under one roof. Advertisements boast about simplifying your life and saving you time and money, however, the experience is usually impersonal and sometimes frustrating.

Some of the oldest businesses in town have spent decades building their reputations by offering quality merchandise and customer service. Patterson’s Hardware, originally located at 312 Central Ave., had its origins during WWI in 1919. It was one of five hardware stores owned by Hickey Brothers of Ventura. Local Fillmore resident, Harvey S. Patterson was named manager. When the stock market crash of 1929 heralded the Great Depression, thirteen-year old Harvey F. Patterson found himself working by his father’s side for half pay. In 1937, Harvey S. and his wife Edith purchased the business from the Hickey Brothers. They renamed the store Patterson’s Hardware and moved to a newer building built in 1928, its present location, 360 Central Ave. The Pattersons took their business very seriously, employing all their children through the years and teaching them the importance hard work and fine customer service.

Harvey S. Patterson died in 1959 and his son, Harvey F. and his wife Emma purchased the enterprise by mortgaging their home. The couple subsequently purchased the hardware store’s portion of the building in 1976, continuing to work diligently servicing the needs of their growing town. Through the years, Emma and Harvey F. also passed their strong work ethic onto their own children and scores of FHS students and other employees. Even after thirty years on the job, the Patterson’s daughter Michelle is always happy to help customers. Harvey F. still works in his hardware store, helping customers, telling his stories and keeping an eye on things. He plans to work at least until his one-hundredth birthday. Don’t miss your chance to enjoy the intimate atmosphere of an old-time traditional hardware store.

Another decades-old family run business is Ballard’s Furniture, presently owned and operated by Ron Stewart and located at 348 Central Ave. Ballard’s was founded in 1937 by Sherrie Ballard. He and his daughter Eleanor Stewart operated the shop together. Prior to Sherrie’s death, Eleanor’s husband, Ken Stewart purchased it.

In the 1970’s Ken operated the business together with his son Ron and an employee C.B. West. Mr. West remained for over thirty years, acquiring brief ownership in 1981. Ron recalls C.B. fondly as a second father. Ron Stewart repurchased the operation shortly after. Before the days of big furniture outlets and discount stores, nearly everyone in Fillmore purchased from Ballard’s Furniture.

Today, after total devastation from the ’94 Northridge earthquake and $1,000,000 in reconstruction costs, the building houses five additional shops, six apartments and Ballard’s modern, attractive showroom displaying living-room sofas, tables, odd pieces, a huge selection of recliners and art. An unusual combination, the showroom also offers horse tack and hand crafted saddles. One can also purchase Graceland® memorabilia.

Construction of the storm drain on Central Ave. has negatively affected Ballard’s Furniture as well as the recent decision by large furniture manufacturers to discontinue sales of small quantities, and/or discontinue sales totally to individually owned showrooms. Consequently, Ballard’s is overstocked, especially with La-z-boy® recliners and selling them at discounted prices. “Times have changed,” says Mr. Stewart. “The little guy is being pushed out by the big guys”, a sentiment seconded by Harvey F. Patterson. Visit Ballard’s Furniture soon. You’ll be glad you did.

Downtown construction and changing times will continue to take its toll on our local businesses if the people of Fillmore fail to support them. Try it. Step back to a time when the customer was number one and service was top priority.