Debbie Castro 911 Dispatcher of the Year
Ventura County Sheriff's Department
Ventura County Sheriff's Department

Sheriffs Technical Communications Specialist 11 (STCS II) Debbie Castro, with the Ventura County Sheriff’s Department, will receive the 2008 Dispatcher of the Year Award on May 3, 2008. Debbie was selected by her peers and supervisors to receive this award and it will be presented during the Annual Dispatcher Awards Banquet at the Poinsettia Pavilion in Ventura. The Ventura County Board of Supervisors will also recognize Debbie on April 15, 2008 at 10:30 a.m. when they present a Resolution for National Public Safety Telecommunications Week.
Debbie joined the Sheriffs Department on June 6, 2004. During her time with the Sheriffs Department, Debbie has become an accomplished dispatcher and has established herself as a team player. She takes pride in doing everything possible to help the public and she is also a trainer for new dispatchers. Debbie has also become an integral part of the Sheriff Department's Tactical Dispatch Team.
"Understanding and compassionate", "a prime example of team work", "an involved team member who goes the extra mile during stressful situations" are just a few of the phrases that are commonly used to describe Debbie. She has an exceptional attitude and is empathetic with callers, often making the extra effort to provide them with comfort and assistance. During critical incidents, Debbie can be relied upon to jump in and assist her co-workers in bringing the incident to a successful conclusion.
In an environment where reliability is crucial, Debbie has done an excellent job to help ensure that vacant shifts are covered. In addition to maintaining a very good attendance record, Debbie works more than her share of overtime and can often be relied upon to hold over or come in on her day off to cover a vacancy caused by sick leave.
For these reasons, and many others, the Ventura County Sheriffs Department is proud to honor Debbie Castro as the 2008 Dispatcher of the Year.